Job in Canada
Dog Kennel Manager Needed In Canada By Diamond in the Ruff Pet Retreat
We are seeking a compassionate and experienced Manager to oversee our dog kennel facility. As the Manager of the dog kennel, you will be responsible for ensuring the well-being and safety of the dogs in our care, managing the kennel staff, and providing excellent customer service to pet owners. Your strong leadership skills, knowledge of dog behavior and care, and dedication to providing a positive and caring environment for the animals will be crucial to the success of our facility.
Job details
- Location: Puslinch, ON
- Salary: 20.00 to 35.00 hourly (to be negotiated) / 40 to 44 hours per week
- Terms of employment Permanent employment: Full time Weekend, Early Morning
- Start date: Starts as soon as possible
- Vacancies 2
- Verified
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
2 years to less than 3 years
Responsibilities:
- Supervise and coordinate the activities of kennel staff, including dog handlers and cleaners.
- Ensure the proper care, feeding, and exercise of dogs in the facility.
- Manage reservations, check-ins, and check-outs of boarding dogs.
- Enforce health and safety protocols, including verifying vaccinations and conducting health checks.
- Handle customer inquiries, address concerns, and ensure high levels of customer satisfaction.
- Train and guide staff on handling dogs, providing excellent customer service, and maintaining a clean and safe environment.
- Monitor the behavior of dogs to ensure a safe and harmonious group setting.
- Collaborate with veterinarians for any medical needs or emergencies involving the dogs.
- Maintain inventory and supplies for the kennel, placing orders as needed.
- Oversee kennel maintenance and cleanliness, ensuring a sanitary and comfortable environment for the dogs.
Requirements:
- Proven experience in a dog-related field, such as working in a kennel or as a dog handler.
- Knowledge of dog behavior and care, including recognizing signs of stress or illness.
- Strong leadership and team management skills to supervise and guide kennel staff effectively.
- Excellent communication and interpersonal skills to interact with staff and customers.
- Problem-solving skills to address any issues that may arise with the dogs or customers.
- Customer service orientation to ensure a positive experience for pet owners.
- Ability to remain calm and composed in high-stress situations.
- Flexibility to work flexible hours, including evenings, weekends, and holidays, as needed in the pet care industry.
Tasks
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- Manage contracts for advertising or marketing strategies
- Hire, train and supervise staff
- Address customers’ complaints or concerns
- Plan, organize, direct, control and evaluate daily operations
Supervision
- 16-20 people
Additional information
Transportation/travel information
- Public transportation is not available
Work conditions and physical capabilities
- Attention to detail
- Combination of sitting, standing, walking
- Fast-paced environment
Own tools/equipment
- Cellular phone
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
timjim73@gmail.com
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
This job posting includes screening questions. Please answer the following questions when applying:
- Do you have previous experience in this field of employment?
Advertised until
2023-08-19
Here are some frequently asked questions to help you gain a better understanding of this Manager, dog kennel:
1. What does a Manager, Dog Kennel do?
A Manager, Dog Kennel is responsible for the overall management of a dog boarding or daycare facility. They oversee staff, ensure the health and safety of the dogs, handle customer inquiries, and maintain a positive and caring environment for the animals.
2. What are the key responsibilities of a Manager, Dog Kennel?
The key responsibilities of a Manager, Dog Kennel may include:
- Supervising and coordinating the activities of kennel staff, such as dog handlers and cleaners.
- Ensuring proper care, feeding, and exercise of the dogs in the facility.
- Managing reservations, check-ins, and check-outs of boarding dogs.
- Enforcing health and safety protocols, including vaccinations and health checks.
- Handling customer inquiries, addressing concerns, and ensuring customer satisfaction.
- Training and guiding staff on handling dogs and providing excellent customer service.
- Maintaining a clean and sanitary environment for the dogs.
- Monitoring the behavior of dogs to ensure a safe and harmonious group setting.
- Collaborating with veterinarians for any medical needs of the dogs.
- Managing inventory and supplies for the kennel.
3. Is prior experience required to become a Manager, Dog Kennel?
Prior experience in a dog-related field, such as working in a kennel or as a dog handler, is typically required to become a Manager, Dog Kennel. Knowledge of dog behavior and care is essential.
4. What skills are essential for a Manager, Dog Kennel?
Key skills for a Manager, Dog Kennel include:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills to interact with staff and customers.
- Knowledge of dog behavior and care, including recognizing signs of stress or illness.
- Problem-solving skills to address any issues that may arise with the dogs or customers.
- Customer service orientation to ensure a positive experience for pet owners.
- Ability to remain calm and composed in high-stress situations.
5. Can Managers, Dog Kennel work flexible hours?
Yes, Managers, Dog Kennel may work flexible hours, including evenings, weekends, and holidays, as dog kennels typically operate during extended hours.
6. Can Managers, Dog Kennel advance in their careers?
Yes, experienced Managers, Dog Kennel may have opportunities to advance to higher-level management positions within larger pet care organizations or open their own kennel or pet care business.
7. How can I become a Manager, Dog Kennel?
To become a Manager, Dog Kennel, gain experience working in a kennel or pet care facility and demonstrate strong leadership and organizational skills. Consider pursuing relevant education or training in animal care or business management to enhance your qualifications.
8. What is the most rewarding aspect of being a Manager, Dog Kennel?
For many Managers, Dog Kennel, the most rewarding aspect is providing a safe and caring environment for dogs while ensuring their owners have peace of mind when they are away. Building a strong bond with both dogs and their owners can be incredibly fulfilling.
Managing a dog kennel requires a passion for animal care, strong leadership, and excellent customer service skills. If you love working with dogs and are committed to their well-being, a career as a Manager, Dog Kennel may be a perfect fit for you.
