Job in Canada
Food Service Supervisor Needed In By Red Swan Pizza
We are seeking a dynamic and experienced Food Service Supervisor to oversee the day-to-day operations of our food service establishment. As a Food Service Supervisor, you will lead a team of dedicated staff, ensure excellent customer service, maintain food quality and safety standards, and contribute to the overall success of the establishment.
Job details
- Location: Edmonton, AB
- Salary: 19.00 hourly / 30 to 40 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Work setting
- Relocation costs covered by employer
Responsibilities:
- Supervise and coordinate the activities of food service staff, including servers, cooks, and kitchen helpers.
- Ensure compliance with health and safety regulations and food hygiene standards at all times.
- Oversee food preparation and presentation to maintain high-quality standards.
- Handle customer inquiries, address complaints, and ensure a positive dining experience for patrons.
- Manage inventory and supplies, placing orders as needed to maintain stock levels.
- Train and guide staff on food handling procedures, service standards, and company policies.
- Create work schedules and manage employee performance, providing feedback and coaching as necessary.
- Implement and enforce company policies and procedures to maintain operational efficiency and consistency.
- Collaborate with the management team to improve processes and enhance the overall dining experience.
- Maintain a clean and organized dining area and kitchen, ensuring it meets sanitation and safety standards.
Requirements:
- Proven experience in the food service industry, with at least [X] years in a supervisory or management role.
- Knowledge of food safety regulations, hygiene practices, and kitchen operations.
- Strong leadership and team management abilities to motivate and guide staff effectively.
- Excellent communication and interpersonal skills to interact with staff and customers.
- Problem-solving skills to address operational challenges promptly and efficiently.
- Customer service orientation to ensure exceptional service and customer satisfaction.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required in the food service industry.
- High school diploma or equivalent; additional education in hospitality management is a plus.
Tasks
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare food order summaries for chef
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Establish work schedules
Supervision
- 3-4 people
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Combination of sitting, standing, walking
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
ardoralberta@gmail.com
Advertised until
2023-09-04
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor
1. What does a food service supervisor do?
A food service supervisor is responsible for supervising the day-to-day operations of a food service establishment. They oversee staff, ensure quality service and food preparation, handle customer inquiries, and maintain a safe and hygienic environment.
2. What are the key responsibilities of a food service supervisor?
The key responsibilities of a food service supervisor may include:
- Supervising and coordinating the activities of food service staff, such as servers, cooks, and kitchen helpers.
- Ensuring compliance with health and safety regulations and food hygiene standards.
- Overseeing food preparation and quality to maintain high standards.
- Handling customer inquiries, resolving complaints, and ensuring customer satisfaction.
- Managing inventory and supplies, placing orders as needed.
- Training and guiding staff on food handling procedures and service standards.
- Creating work schedules and managing employee performance.
- Implementing and enforcing company policies and procedures.
- Collaborating with the management team to improve operational efficiency.
3. Is prior experience required to become a food service supervisor?
Prior experience in the food service industry, particularly in supervisory or management roles, is typically required to become a food service supervisor.
4. What skills are essential for a food service supervisor?
Key skills for a food service supervisor include:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills to interact with staff and customers.
- Knowledge of food safety regulations and hygiene practices.
- Problem-solving skills to address operational challenges.
- Time management skills to handle busy service periods efficiently.
- Customer service orientation to ensure a positive dining experience for customers.
5. Can food service supervisors work flexible hours?
Yes, food service supervisors often work flexible hours, including evenings, weekends, and holidays, as food service establishments operate during extended hours.
6. Can food service supervisors advance in their careers?
Yes, experienced food service supervisors may have opportunities to advance to higher-level management roles within the food service industry or move into positions within larger restaurant chains.
7. How can I become a food service supervisor?
To become a food service supervisor, gain experience in the food service industry and demonstrate strong leadership skills. Consider pursuing relevant education or training in hospitality management to enhance your qualifications.
8. What is the most rewarding aspect of being a food service supervisor?
For many food service supervisors, the most rewarding aspect is overseeing a successful team, ensuring excellent service, and contributing to a positive dining experience for customers. They take pride in maintaining high standards and leading a motivated staff.
