Job in Canada
Food Service Supervisor Needed In Canada By 1152945 Ont Inc
We are seeking an experienced and dedicated Food Service Supervisor to join our team in ensuring the smooth operation of our dining establishment. The Food Service Supervisor plays a vital role in supervising and coordinating staff, maintaining food quality and safety standards, and providing exceptional customer service. If you have a passion for the culinary industry and enjoy leading a team in a fast-paced environment, we invite you to apply for this position.
Job details
- Location: 200 Green Lane EastEast Gwillimbury, ONL9N 0E1
- Salary: 16.92 hourly / 30 to 40 hours per week
- Terms of employment Permanent employment: Full time Day, Evening, Night, Weekend, Early Morning, Morning
- Start date: Starts as soon as possible
- Vacancies 3
- Verified
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
Responsibilities:
- Staff Supervision: Lead and supervise kitchen and front-of-house staff, including cooks, servers, and hosts/hostesses. Assign tasks, provide guidance, and ensure a cohesive team dynamic.
- Food Quality and Safety: Ensure that food is prepared, cooked, and served according to established quality and safety standards. Monitor hygiene and sanitation practices.
- Inventory Management: Manage inventory levels, conduct regular stock checks, and place orders for food and supplies as needed.
- Customer Service: Provide excellent customer service by addressing customer inquiries, concerns, and special requests. Oversee staff interactions with customers to maintain a positive dining experience.
- Scheduling: Create and manage staff schedules, taking into account peak dining times, staff availability, and labor budget.
- Training: Train new employees, ensuring they are familiar with food preparation, safety protocols, and customer service standards.
- Menu Compliance: Ensure menu items are prepared and presented in accordance with recipes and pricing. Collaborate with management on menu planning and pricing adjustments.
- Shift Coordination: Oversee the smooth operation of shifts, including opening and closing procedures, and ensure staff adheres to assigned tasks and responsibilities.
- Health and Safety: Maintain a safe and clean work environment, including compliance with health and safety regulations. Conduct regular safety inspections and address any issues promptly.
- Reporting: Provide regular reports to management on inventory, staff performance, customer feedback, and other relevant operational aspects.
- Conflict Resolution: Address staff and customer concerns or conflicts in a professional and timely manner.
- Budget Management: Assist in managing the budget, controlling costs, and maximizing profitability.
Qualifications:
- Proven experience as a food service supervisor or a similar supervisory role in the food industry.
- Strong understanding of food safety and sanitation practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in computer applications, including restaurant management software.
- Ability to work well under pressure in a fast-paced environment.
- Availability to work evenings, weekends, and holidays as needed.
- Food safety certification and other relevant qualifications are a plus.
- High school diploma or equivalent; further education or culinary training is beneficial.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Prepare budget and cost estimates
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Establish work schedules
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
newmarkettims@hotmail.com
Advertised until
2023-10-07
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:
1: What is a food service supervisor, and what do they do?
A food service supervisor is a manager responsible for overseeing the operations of a dining establishment. They manage staff, ensure food quality and safety, handle customer concerns, and maintain a smooth flow of service.
2: What are the key responsibilities of a food service supervisor?
Key responsibilities include:
- Supervising and training staff.
- Ensuring food safety and sanitation standards.
- Managing inventory and ordering supplies.
- Overseeing food preparation and presentation.
- Handling customer complaints and inquiries.
- Scheduling shifts and managing staff rotations.
- Maintaining cleanliness and organization.
- Ensuring compliance with health and safety regulations.
- Collaborating with management on menu planning and pricing.
- Monitoring and improving customer service.
3: Is prior experience necessary to become a food service supervisor?
While prior experience in the food industry is often preferred, some individuals with relevant education or training can start as supervisors.
4: What skills are important for a food service supervisor?
Effective communication, leadership, problem-solving, time management, and customer service skills are crucial.
5: Can a food service supervisor advance to higher positions in the hospitality industry?
Yes, food service supervisors can advance to roles like restaurant manager, general manager, or even open their own establishments.
6: How can one excel as a food service supervisor?
By leading by example, fostering teamwork, maintaining a positive attitude, and prioritizing customer satisfaction.
7: Is this role customer-facing?
Yes, food service supervisors often interact with customers to ensure their dining experience is satisfactory.
8: Is it common to work irregular hours in this role?
Yes, food service supervisors often work evenings, weekends, and holidays to coincide with peak dining times.
9: Are there certifications or courses that can help someone become a food service supervisor?
Certifications in food safety and management, as well as courses in hospitality management, can be beneficial.
10: What’s the most rewarding aspect of being a food service supervisor?
Seeing satisfied customers enjoying their dining experience and fostering a positive team environment.
11: How do food service supervisors handle high-stress situations in a busy restaurant?
By staying calm, prioritizing tasks, and effectively communicating with the team.
12: Are food service supervisors responsible for staff training and development?
Yes, they are often in charge of training new employees and helping existing staff improve their skills.
