Job in Canada
Food Service Supervisor Needed In Canada By Wandering River A&W
As a Food Service Supervisor, you will oversee the daily operations of food service establishments, ensuring the highest standards of quality, hygiene, and customer satisfaction. You will lead a team of food service workers, manage inventory, handle customer inquiries, and maintain compliance with food safety regulations.
Job details
- Location: 5004 50 St.Wandering River, ABT0A 3M0
- Salary: 18.00 hourly / 30 to 40 hours per week
- Terms of employment Permanent employment: Full time Day, Evening, Night, Weekend, Shift, Flexible Hours, Early Morning, Morning
- Start date: Starts as soon as possible
- Benefits: Health benefits
- Vacancies 4
- Verified
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
Work setting
- Food service establishment
Responsibilities:
- Supervision and Leadership:
- Lead and motivate a team of food service staff, including cooks, servers, and dishwashers, by providing guidance, training, and support.
- Delegate tasks effectively, ensuring that all team members understand their responsibilities and perform their duties efficiently.
- Conduct regular performance evaluations, provide constructive feedback, and address any issues or concerns promptly.
- Customer Service:
- Ensure exceptional customer service by greeting patrons, addressing inquiries and complaints, and resolving any issues to maintain high levels of customer satisfaction.
- Monitor service quality, cleanliness, and adherence to food safety standards to uphold the reputation of the establishment and enhance the dining experience for customers.
- Operations Management:
- Oversee the day-to-day operations of the food service establishment, including meal preparation, service, and cleanup, to ensure smooth and efficient service delivery.
- Coordinate with kitchen staff to maintain adequate inventory levels of food and supplies, and place orders as needed to replenish stock.
- Monitor food production processes to ensure compliance with recipes, portion sizes, presentation standards, and food safety regulations.
- Health and Safety Compliance:
- Ensure compliance with health and safety regulations, sanitation standards, and food hygiene practices to maintain a clean and safe working environment.
- Conduct regular inspections of the kitchen and dining areas to identify any potential hazards or sanitation issues, and take appropriate corrective actions.
- Administrative Tasks:
- Complete administrative tasks such as scheduling, payroll management, and record-keeping, including maintaining accurate inventory records, sales reports, and employee attendance records.
- Assist in developing and implementing policies, procedures, and training programs to enhance operational efficiency and employee productivity.
Qualifications:
- Previous experience in a supervisory role within the food service industry, preferably in a restaurant, cafeteria, or similar setting.
- Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with team members, customers, and management.
- Knowledge of food safety regulations, sanitation standards, and best practices for food handling and preparation.
- Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Basic computer skills, including proficiency in MS Office applications and point-of-sale (POS) systems.
- Flexibility to work evenings, weekends, and holidays as required in a fast-paced, customer-focused environment.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Ensure that food and service meet quality control standards
- Maintain records of stock, repairs, sales and wastage
- Establish work schedules
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
fss@ajccanada.com
By mail
5004 50 St.Wandering River, AB T0A 3M0
Include this reference number in your application
2852706
Advertised until
2024-04-25
Here are some frequently asked questions to help you gain a better understanding of this food service supervisor:
1. What is a food service supervisor?
A food service supervisor is responsible for overseeing the daily operations of food establishments such as restaurants, cafeterias, or catering services. They manage staff, ensure compliance with food safety regulations, maintain inventory levels, and uphold quality standards in food preparation and service.
2. What are the primary responsibilities of a food service supervisor?
The primary responsibilities of a food service supervisor include supervising and coordinating the activities of kitchen and serving staff, ensuring compliance with health and safety regulations, managing inventory and ordering supplies, monitoring food quality and presentation, handling customer inquiries and complaints, and maintaining cleanliness and sanitation standards.
3. What qualifications are required to become a food service supervisor?
To become a food service supervisor, candidates typically need a high school diploma or equivalent qualification. Relevant experience in the food service industry, including supervisory or managerial roles, is often preferred. Strong communication and leadership skills, knowledge of food safety regulations, and proficiency in food handling and preparation are also essential.
4. What skills are essential for a successful food service supervisor?
Successful food service supervisors possess strong leadership and communication skills, the ability to work well under pressure, excellent problem-solving abilities, attention to detail, and a thorough understanding of food safety and sanitation practices. They must also be adaptable, organized, and able to multitask effectively.
5. How do food service supervisors ensure food safety and quality standards?
Food service supervisors ensure food safety and quality standards by implementing and enforcing strict food handling procedures, monitoring food storage and preparation temperatures, conducting regular inspections of kitchen equipment and facilities, and providing ongoing training to staff on food safety practices.
6. How do food service supervisors handle customer complaints?
Food service supervisors handle customer complaints by listening to the customer’s concerns, apologizing for any inconvenience, and taking immediate steps to address the issue. This may involve offering a replacement meal, providing a refund or discount, or escalating the complaint to management for further resolution.
7. What role do food service supervisors play in staff training and development?
Food service supervisors are responsible for training and developing their staff to ensure they have the skills and knowledge required to perform their roles effectively. This may involve providing hands-on training, conducting regular performance evaluations, identifying areas for improvement, and offering opportunities for professional development.
8. How do food service supervisors manage inventory and ordering?
Food service supervisors manage inventory and ordering by keeping track of stock levels, monitoring usage and consumption patterns, and placing orders with suppliers as needed. They also ensure proper storage and rotation of perishable items to minimize waste and maintain inventory accuracy.
9. What career advancement opportunities are available for food service supervisors?
Career advancement opportunities for food service supervisors may include progressing to higher-level management roles, such as restaurant manager or food and beverage director, or transitioning to roles in hospitality management, culinary arts, or food service consulting. Additional education or professional certifications may also enhance career prospects.
10. How do food service supervisors contribute to the overall success of a food establishment?
Food service supervisors contribute to the overall success of a food establishment by ensuring efficient operations, maintaining high standards of food quality and customer service, fostering a positive work environment for staff, and implementing strategies to increase profitability and customer satisfaction.
