Job in Canada
Head Cashier Needed In Canada By A-1 Cash and Carry
We are seeking a responsible and experienced Head Cashier to oversee our cashier team and ensure smooth operations at the checkout counters. As a Head Cashier, you will be responsible for supervising cashiers, managing cash transactions, providing exceptional customer service, and ensuring compliance with cash handling procedures.
Job details
- Location: 1168 Caledonia RdNorth York, ONM6A 2W5
- Salary: 21.00 hourly / 32 to 35 hours per week
- Terms of employment Permanent employment: Full time Day, Shift, Flexible Hours
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Wholesale establishment/store
Responsibilities:
Cashier Team Supervision:
- Train, supervise, and schedule cashier staff to ensure adequate coverage during operating hours.
- Provide guidance and support to cashiers, ensuring they deliver excellent customer service.
- Conduct performance evaluations and provide feedback to cashier team members.
- Address any performance issues or concerns with the cashier team and implement corrective actions as needed.
Cash Handling and Operations:
- Oversee cash register operations and ensure accurate cash handling procedures are followed.
- Reconcile cash drawers and prepare daily cash reports for management.
- Assist cashiers with complex transactions and address any issues or discrepancies.
- Monitor and maintain cash and coin supplies to ensure smooth transactions.
- Ensure compliance with company policies and procedures related to cash handling and security.
Customer Service:
- Provide exceptional customer service and assist customers with their purchases and inquiries.
- Address customer complaints and resolve issues in a professional and efficient manner.
- Foster a customer-friendly atmosphere at the checkout counters, promoting a positive shopping experience.
Collaboration and Communication:
- Collaborate with store management to maintain store operations and achieve business goals.
- Communicate effectively with cashier staff and other store departments to ensure seamless operations.
- Assist with cashier training and ensure all staff are updated on company policies and procedures.
Requirements:
- High school diploma or equivalent; further education in retail management is a plus.
- Proven experience as a cashier in a retail environment.
- Previous supervisory or leadership experience is preferred.
- Strong mathematical and cash handling skills.
- Excellent customer service and communication abilities.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to multitask and handle high-pressure situations.
- Knowledge of cash register operations and cash handling procedures.
- Familiarity with retail point-of-sale systems is an advantage.
Tasks
- Assign sales workers to duties
- Authorize payments by cheque
- Order merchandise
- Authorize return of merchandise
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Supervise staff (apprentices, stages hands, design team, etc.)
Supervision
- Cashiers
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Flexibility
- Organized
- Reliability
- Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
workata1cashandcarry@gmail.com
Advertised until
2023-09-04
Here are some frequently asked questions to help you gain a better understanding of this Head cashier:
1. What does a head cashier do?
A head cashier is responsible for supervising the cashier team, overseeing cash transactions, providing exceptional customer service, and managing cash register operations in a retail store.
2. What are the key responsibilities of a head cashier?
The key responsibilities of a head cashier may include:
- Supervising and training cashier staff.
- Handling complex transactions and addressing customer issues.
- Managing cash register operations and reconciling cash drawers.
- Ensuring cashiers follow proper cash handling and security procedures.
- Assisting with scheduling and managing cashier shifts.
- Providing excellent customer service and resolving customer complaints.
- Collaborating with the store management team to maintain store operations.
- Conducting cashier performance evaluations and providing feedback.
3. Is prior experience required to become a head cashier?
Prior experience as a cashier or in a retail leadership role is typically required to become a head cashier. Strong leadership and customer service skills are essential for this position.
4. What skills are essential for a head cashier?
Key skills for a head cashier include:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Attention to detail to ensure accurate cash handling.
- Problem-solving skills to address customer complaints and resolve issues.
- Proficiency in cash register operations and cash handling procedures.
- Multitasking abilities to manage cashier shifts and store operations.
5. Can head cashiers work in different retail settings?
Yes, head cashiers can work in various retail settings, including department stores, grocery stores, convenience stores, and other retail establishments that have checkout counters.
6. Can head cashiers advance in their careers?
Yes, head cashiers with proven leadership skills and retail management experience may have opportunities to advance to assistant store manager or store manager positions.
7. How can I become a head cashier?
To become a head cashier, you typically need prior experience as a cashier and demonstrated leadership skills. Many head cashiers work their way up from entry-level cashier positions to more supervisory roles.
8. What is the most rewarding aspect of being a head cashier?
For many head cashiers, the most rewarding aspect is the opportunity to lead a team and ensure the smooth and efficient operations of the checkout counters. They take pride in providing excellent customer service and contributing to the success of the retail store.
